Shipment Policy – Vivibabyzone

Effective Date: January 17, 2025

At Vivibabyzone, we understand the importance of fast and reliable shipping. Our Shipment Policy outlines the details of how we process and ship your orders, delivery timeframes, shipping fees, and other important information to ensure you receive your products promptly and in excellent condition.

1. Shipping Methods

We offer a variety of shipping methods designed to meet your needs. When you place an order, you can select from the following options:

  • Standard Shipping: Delivery within 5-7 business days (available for domestic orders).
  • Expedited Shipping: Delivery within 2-3 business days for faster shipping (available for domestic orders).
  • Overnight Shipping: Next-day delivery (available for certain locations, subject to availability).
  • International Shipping: We offer international shipping to many countries. Delivery times vary depending on the destination.

Shipping fees will be calculated at checkout based on the shipping method you select and the destination address.

2. Shipping Rates

Shipping costs depend on several factors, including:

  • Delivery method (Standard, Expedited, or Overnight)
  • Shipping address (Domestic or International)
  • Weight and size of the items ordered

During checkout, you will be presented with the available shipping methods and the associated costs based on the information provided.

3. Order Processing

Once your order is placed, we will process it as quickly as possible. Our processing time typically takes 1-2 business days. Orders placed on weekends or holidays may experience a slight delay, as our team works during normal business hours, Monday to Friday.

Once your order has been processed and shipped, you will receive an email notification with tracking details so you can follow the progress of your package.

4. Delivery Timeframe

  • Domestic Orders: For orders within the U.S., please allow 5-7 business days for delivery with Standard Shipping, 2-3 business days for Expedited Shipping, or Next-Day delivery for Overnight Shipping.

  • International Orders: For international shipments, delivery times may vary depending on your location. Please allow 7-21 business days for international delivery, depending on the country and shipping method.

Note that customs delays may also affect delivery times for international orders. Vivibabyzone is not responsible for delays caused by customs processing or regulations in the destination country.

5. Shipping Restrictions

We currently offer shipping to most countries worldwide. However, there may be some restrictions on shipping to certain locations due to local laws or regulations. Please contact our customer service team if you have questions about shipping availability in your country.

6. Tracking Your Order

Once your order is shipped, we will send you an email with tracking information. You can use the tracking number to monitor the delivery progress via the shipping carrier’s website. If you have not received your tracking number, please check your spam or junk email folder, as emails can sometimes be filtered.

If you encounter any issues with tracking your order, please contact our support team at info@vivibabyzone.com.

7. Shipping Delays

While we strive to ensure that your order reaches you on time, unforeseen circumstances such as severe weather, natural disasters, or high-volume shipping periods (e.g., holidays) can cause delays. If your order is delayed, we will notify you and provide updated information as soon as possible.

8. Lost or Damaged Packages

In the rare event that your package is lost or damaged in transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue, and we will offer a replacement or refund if necessary. We recommend using a trackable shipping method for added security.

9. Shipping Address Changes

Please double-check your shipping address before completing your order. If you need to change the shipping address after placing your order, please contact us as soon as possible. If your order has already shipped, we may not be able to modify the delivery address, but we will do our best to assist you.

For questions or further assistance regarding shipping, please reach out to us: